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ONLINE SUPPORT
In case of doubt and / or difficulties in the ordering process please contact us via: loja@clicclac.pt or by phone 217 169 979. |
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PAYMENT METHODS
PayPal, bank transfer, cash on delivery (Portugal only) or pick up in our physical stores - C. C. Campo Pequeno and C. C. Fonte Nova. |
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SHIPPING COSTS
The shipping costs for Portugal are supported by Clic Clac. International shipping will be calculated automatically in the Shopping Cart. |
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REFUND POLICY
The customer will have a period of 14 days to make the refund claim, when it comes to issues related to quality. Product, packaging and manuals have to come in perfect condition. |
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RIGHT TO FREE RESOLUTION
Our store is committed to comply with the terms of paragraph 1 of Article 6 of Decree Law 143/2001 of 26 April, which stipulates that contracts in the distance the consumer has a minimum period of 14 days to resolve the contract without penalty and without giving any reason.
Additionally, our shop is committed to complying with all applicable laws on distance selling and e-commerce, namely, Decree Law 143/2001, Decree Law 07/2004, as well as other legal provisions that apply to this business. |
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WARRANTY
All products come from the legal distributor of the brand and are guaranteed for 2 years. Their technical assistance can be made in any official point of sale, upon presentation of the guarantee. |